Tech fixes · Websites

# Got an ADA Website Demand Letter? What to Do Next

Don’t ignore it, and talk to a lawyer about the letter itself. On the technical side, these letters usually cite WCAG, the accessibility guidelines that courts and the Department of Justice refer to, and the fix is a real audit and repair of your site, not a plug-in widget.

Also searched as: website accessibility lawsuit · ADA website complaint · WCAG demand letter · website not accessible

- **Starting price:** From $750

- **Where:** Remote, anywhere in the U.S.

- **Quote:** Fixed price before work starts

## Try this first

- Send the letter to a lawyer and note any deadlines
- Run a free scan with a tool like WAVE or axe to see the scale of the problem
- Try using the site with only a keyboard
- Fix alt text, contrast, labels and headings first
- Document what you fix and when
- Add an accessibility statement with a way to report problems

Common causes

- Images without alt text
- Low color contrast
- Forms without labels
- Menus and buttons that don’t work with a keyboard
- Videos without captions and PDFs that aren’t accessible

## When it’s more than a quick fix

If a lawsuit has been filed, or the site has many templates, forms or PDFs, you need a full audit against WCAG 2.1 or 2.2 AA and a documented fix plan.

### How we fix it remotely

We audit the site against WCAG, fix the code and content, and give you a written report your lawyer can use. We don’t give legal advice.

### In-depth guides

- [ADA Website Rules for Wisconsin Towns, Villages & Counties](https://wisconsintechshop.com/guides/ada-website-rules-wisconsin-municipalities/)

Get it fixed

## How a remote fix works

1. **Tell us what’s happening:** Two minutes with the form on this page. No account needed.
2. **Get a fixed price:** A personal reply within one business day, with the price agreed before any work starts.
3. **We fix it remotely:** You approve access, follow progress and pay in your private client portal.

## Related services

- [ADA Website Compliance & WCAG Accessibility](https://wisconsintechshop.com/web-design/ada-website-compliance/): Accessibility audits and fixes that bring your website to WCAG 2.1 AA, so customers with disabilities can use it and your legal risk goes down. (From $750)
- [Website Updates & Fixes](https://wisconsintechshop.com/web-design/website-updates-fixes/): Broken form, outdated hours, a page that will not load or a site nobody knows how to edit? We fix and update existing websites quickly, on any platform. (From $100)
- [Website Redesign Services](https://wisconsintechshop.com/web-design/website-redesign/): Modernize an outdated, slow or hard-to-update website without losing the Google rankings and leads your current site already earns. (From $1,500)

## Questions

### Will an accessibility overlay widget protect me?

Overlays don’t fix the underlying code, and sites using them still receive demand letters and lawsuits.

### What standard should my website meet?

Most letters and settlements point to WCAG 2.1 Level AA, and many now cite WCAG 2.2.

### Can you fix this remotely?

We audit the site against WCAG, fix the code and content, and give you a written report your lawyer can use. We don’t give legal advice.

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- [Google Analytics (GA4) Not Tracking](https://wisconsintechshop.com/fix/google-analytics-not-tracking/)
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- [How to Move Your Website to a New Host Without Downtime](https://wisconsintechshop.com/fix/move-website-to-new-host/)

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## Want us to just fix it?

Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a personal reply within one business day.

- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide

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Source: https://wisconsintechshop.com/fix/ada-website-demand-letter/
Contact: hello@wisconsintechshop.com · https://wisconsintechshop.com/contact/