Tech fixes · Windows PC Problems # Wi-Fi Connected but No Internet? How to Fix It on Windows Restart the modem, then the router, then the computer. If other devices work but this PC doesn’t, its network settings are the problem: renew its address, clear its DNS cache, remove leftover VPN or proxy settings, and use Network reset if needed. Also searched as: no internet, secured · connected no internet access · Wi-Fi connected but no internet Windows 11 · internet not working but Wi-Fi connected - **Starting price:** From $100 - **Where:** Remote, anywhere in the U.S. - **Quote:** Fixed price before work starts ## Try this first - Check whether other devices on the same network work - Restart the modem, then the router, then the computer - Open a browser to see if a sign-in page appears - In Command Prompt, run ipconfig /release, ipconfig /renew and ipconfig /flushdns - Turn off any proxy in Settings › Network & internet › Proxy - Use Network reset in Settings › Network & internet › Advanced network settings Common causes - The internet connection itself is down - The computer has a bad address or DNS setting - A proxy or VPN setting left behind by software - Security software blocking the connection - A hotel or guest network waiting for you to sign in ## When it’s more than a quick fix If nothing on the network works after restarting, call your internet provider. If only this PC fails after a network reset, it needs a closer look. ### How we fix it remotely We get the computer online with a cable or your phone’s hotspot if needed, connect with Remote Help, and find and fix the broken setting. Get it fixed[Call us](https://wisconsintechshop.com/contact/#call) Tired of problems like this? [Managed IT plans](https://wisconsintechshop.com/managed-it/) from $750 a month put one team in charge of all your tech. ## How a remote fix works 1. **Tell us what’s happening:** Two minutes with the form on this page. No account needed. 2. **Get a fixed price:** A reply within one business day, with the price agreed before any work starts. 3. **We fix it remotely:** You approve access, follow progress and pay in your private client portal. ## Can we fix it remotely? Most computer problems, yes. With Remote Help you watch every step, approve anything risky and end the session any time. [How Remote Help works](https://wisconsintechshop.com/remote-help/) ## Related services - [Remote Tech Support for Home & Home Office](https://wisconsintechshop.com/computer-repair/remote-tech-support/): Fast help without a visit: with your permission, we connect securely to your computer with our Remote Help app and fix software, email, printing and account problems while you watch. (From $100) - [Whole-Home Wi-Fi & Mesh Network Setup](https://wisconsintechshop.com/home-network/home-wifi-setup/): Strong Wi-Fi in every room, the garage and the backyard: we plan, install and tune mesh systems and access points for real Wisconsin homes. (From $150 plus equipment) - [Business Wi-Fi & Network Setup](https://wisconsintechshop.com/it-support/network-wifi-setup/): Fast, secure Wi-Fi and networks for offices, shops, restaurants and shop floors, with separate guest Wi-Fi and coverage that reaches the back room. (From $250) ## Questions ### What does “No internet, secured” mean? Your PC is connected to the Wi-Fi, but it can’t reach the internet through it, often because of an address, DNS or proxy problem. ### Can you help if my computer can’t get online? Yes. We’ll get it online with a network cable or your phone’s hotspot first, then connect with Remote Help. ### Can you fix this remotely? We get the computer online with a cable or your phone’s hotspot if needed, connect with Remote Help, and find and fix the broken setting. ## More windows PC problems fixes - [No Sound on Your Windows PC](https://wisconsintechshop.com/fix/no-sound-windows/) - [Laptop Wi-Fi Keeps Disconnecting](https://wisconsintechshop.com/fix/laptop-wifi-keeps-disconnecting/) - [Blue Screen Errors on Windows](https://wisconsintechshop.com/fix/blue-screen-errors/) - [Computer Restarts or Freezes on Its Own](https://wisconsintechshop.com/fix/computer-randomly-restarts/) - [Disk at 100% in Task Manager](https://wisconsintechshop.com/fix/disk-usage-100-percent/) - [Laptop Battery Draining Fast](https://wisconsintechshop.com/fix/laptop-battery-drains-fast/) - [External Hard Drive Not Showing Up](https://wisconsintechshop.com/fix/external-drive-not-showing-up/) - [“USB Device Not Recognized”](https://wisconsintechshop.com/fix/usb-device-not-recognized/) - [Webcam or Microphone Not Working in Teams or Zoom](https://wisconsintechshop.com/fix/webcam-or-microphone-not-working/) - [Bluetooth Headphones Won’t Connect to Your PC](https://wisconsintechshop.com/fix/bluetooth-headphones-wont-connect/) [All tech fixes](https://wisconsintechshop.com/fix/) ## Want us to just fix it? Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a reply within one business day. - Big projects and small ones are all welcome - Fixed-price quotes, no surprise invoices - You own your code, data and accounts - A client portal to track progress, invoices and payments - Rooted in Wisconsin, serving businesses nationwide Rather talk it through? [Call us](https://wisconsintechshop.com/contact/#call) --- Source: https://wisconsintechshop.com/fix/connected-but-no-internet/ Contact: hello@wisconsintechshop.com · https://wisconsintechshop.com/contact/