Tech fixes · Email & Domains

# An Employee Left: How to Shut Off Access and Keep Their Email and Files

Block their sign-in right away, reset the password and sign them out of every device. Then keep their email and files by converting the mailbox to shared or transferring ownership, and remove their access to every other app.

Also searched as: employee offboarding IT · remove former employee access · convert mailbox to shared

- **Starting price:** From $150

- **Where:** Remote, anywhere in the U.S.

- **Quote:** Fixed price before work starts

## Try this first

- Block sign-in and reset the password
- Sign out all sessions and remove their phones
- Forward their email or convert the mailbox to shared
- Transfer their files to a manager
- Change any shared passwords they knew
- Remove them from other apps: CRM, bank, payroll and social media

Common causes

- Accounts left active after someone leaves
- Shared passwords they still know
- Files stored only in their personal drive
- Admin roles nobody remembers giving

## When it’s more than a quick fix

If they were an admin, had access to payments or left on bad terms, check for forwarding rules, new admins and data downloads.

### How we fix it remotely

We run a complete offboarding: accounts, email, files, devices and app access, and leave you a checklist for next time.

### In-depth guides

- [The Old IT Person or Web Designer Has All the Passwords: How to Take Back Control](https://wisconsintechshop.com/guides/former-it-person-has-the-passwords/)

Get it fixed[Call us](https://wisconsintechshop.com/contact/#call)

## How a remote fix works

1. **Tell us what’s happening:** Two minutes with the form on this page. No account needed.
2. **Get a fixed price:** A personal reply within one business day, with the price agreed before any work starts.
3. **We fix it remotely:** You approve access, follow progress and pay in your private client portal.

## Related services

- [Microsoft 365 & Google Workspace Help](https://wisconsintechshop.com/it-support/microsoft-365-google-workspace-admin/): Set up and manage Microsoft 365 or Google Workspace: users, shared mailboxes, Teams or Drive, permissions, security and licensing that fits. (From $150)
- [Password Manager Rollout for Teams](https://wisconsintechshop.com/cybersecurity/password-manager-rollout/): Stop sharing passwords on sticky notes and spreadsheets: a team password manager with shared vaults, strong unique passwords and clean offboarding. (From $200)
- [Small Business Technology Audit](https://wisconsintechshop.com/it-support/tech-audit/): A clear review of your computers, software, subscriptions, security and website, with a prioritized plan and a list of costs you can cut. (From $250)

## Questions

### Should I delete a former employee’s email account?

Not right away. Converting it to a shared mailbox or forwarding it keeps customer emails from getting lost.

### Do I keep paying for their license?

Usually not, once the mailbox is converted to shared and the files are transferred.

### Can you fix this remotely?

We run a complete offboarding: accounts, email, files, devices and app access, and leave you a checklist for next time.

## More email & domains fixes

- [Emails Bouncing Back](https://wisconsintechshop.com/fix/emails-bouncing-back/)
- [Not Receiving Emails](https://wisconsintechshop.com/fix/not-receiving-emails/)
- [Someone Is Sending Emails Pretending to Be You](https://wisconsintechshop.com/fix/someone-spoofing-my-email-domain/)
- [Mailbox Full](https://wisconsintechshop.com/fix/mailbox-full/)
- [How to Set Up a Shared Inbox (info@ or support@) for Your Team](https://wisconsintechshop.com/fix/shared-inbox-setup/)
- [Domain Expired](https://wisconsintechshop.com/fix/domain-expired/)
- [How to Transfer a Domain to a New Registrar Without Breaking Email](https://wisconsintechshop.com/fix/transfer-domain-without-breaking-email/)
- [How to Point Your Domain to a New Website Without Breaking Email](https://wisconsintechshop.com/fix/point-domain-to-new-website/)
- [Business Email Not Working on iPhone or Android](https://wisconsintechshop.com/fix/business-email-not-working-on-phone/)
- [How to Recover Deleted Emails in Microsoft 365 or Google Workspace](https://wisconsintechshop.com/fix/recover-deleted-emails/)

[All tech fixes](https://wisconsintechshop.com/fix/)

## Want us to just fix it?

Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a personal reply within one business day.

- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide

Rather talk it through? [Call us](https://wisconsintechshop.com/contact/#call)

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Source: https://wisconsintechshop.com/fix/employee-left-offboarding/
Contact: hello@wisconsintechshop.com · https://wisconsintechshop.com/contact/