Tech fixes · Email & Domains

# Not Receiving Emails? Why Mail Stops Arriving and How to Fix It

When email stops arriving, the cause is usually a broken MX record after a website or DNS change, a full mailbox, an inbox rule, or real mail being quarantined as spam. Checking those four things finds most missing mail.

Also searched as: not getting emails · emails not coming in · stopped receiving email

- **Starting price:** From $100

- **Where:** Remote, anywhere in the U.S.

- **Quote:** Fixed price before work starts

## Try this first

- Send yourself a test from a personal account
- Check spam, junk and quarantine folders
- Look for inbox rules or forwarding you didn’t set up
- Check your mailbox storage
- Confirm the domain hasn’t expired
- Look up your MX records with an online DNS checker

Common causes

- MX records changed when a website or host moved
- A full mailbox or storage limit
- An inbox rule moving or deleting messages
- Spam filtering or quarantine catching real mail
- An expired domain

## When it’s more than a quick fix

If the MX records are wrong, the domain expired or you find rules you didn’t create, it’s a setup or security problem that needs fixing at the source.

### How we fix it remotely

We trace where your mail is going, fix DNS records, remove bad rules, check for account compromise and confirm delivery from outside senders.

### In-depth guides

- [Why Your Business Emails Go to Spam (SPF, DKIM & DMARC Explained)](https://wisconsintechshop.com/guides/why-business-emails-go-to-spam/)

Get it fixed

## How a remote fix works

1. **Tell us what’s happening:** Two minutes with the form on this page. No account needed.
2. **Get a fixed price:** A personal reply within one business day, with the price agreed before any work starts.
3. **We fix it remotely:** You approve access, follow progress and pay in your private client portal.

## Related services

- [Domain & DNS Management](https://wisconsintechshop.com/hosting/domain-dns-management/): Untangle domains and DNS: transfers, renewals, subdomains, email records and the "who has the login?" problem, all documented and in your name. (From $100)
- [Microsoft 365 & Google Workspace Help](https://wisconsintechshop.com/it-support/microsoft-365-google-workspace-admin/): Set up and manage Microsoft 365 or Google Workspace: users, shared mailboxes, Teams or Drive, permissions, security and licensing that fits. (From $150)
- [Business Email Setup (Google Workspace & Microsoft 365)](https://wisconsintechshop.com/hosting/business-email-setup/): Professional email on your own domain with Google Workspace or Microsoft 365, set up with security, shared inboxes and migration from old accounts. (From $150)

## Questions

### Why did my email stop working after I changed my website?

Moving a website often changes DNS, and if the email (MX) records weren’t copied over, mail goes nowhere.

### Can I still get the emails I missed?

Sometimes. Sending servers retry for a day or two, so fixing the problem fast lets delayed messages arrive.

### Can you fix this remotely?

We trace where your mail is going, fix DNS records, remove bad rules, check for account compromise and confirm delivery from outside senders.

## More email & domains fixes

- [Emails Bouncing Back](https://wisconsintechshop.com/fix/emails-bouncing-back/)
- [Someone Is Sending Emails Pretending to Be You](https://wisconsintechshop.com/fix/someone-spoofing-my-email-domain/)
- [Mailbox Full](https://wisconsintechshop.com/fix/mailbox-full/)
- [How to Set Up a Shared Inbox (info@ or support@) for Your Team](https://wisconsintechshop.com/fix/shared-inbox-setup/)
- [Domain Expired](https://wisconsintechshop.com/fix/domain-expired/)
- [How to Transfer a Domain to a New Registrar Without Breaking Email](https://wisconsintechshop.com/fix/transfer-domain-without-breaking-email/)
- [How to Point Your Domain to a New Website Without Breaking Email](https://wisconsintechshop.com/fix/point-domain-to-new-website/)
- [Business Email Not Working on iPhone or Android](https://wisconsintechshop.com/fix/business-email-not-working-on-phone/)
- [How to Recover Deleted Emails in Microsoft 365 or Google Workspace](https://wisconsintechshop.com/fix/recover-deleted-emails/)
- [An Employee Left](https://wisconsintechshop.com/fix/employee-left-offboarding/)

[All tech fixes](https://wisconsintechshop.com/fix/)

## Want us to just fix it?

Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a personal reply within one business day.

- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide

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Source: https://wisconsintechshop.com/fix/not-receiving-emails/
Contact: hello@wisconsintechshop.com · https://wisconsintechshop.com/contact/