Tech fixes · Windows PC Problems # Work VPN Won’t Connect From Home? How to Fix It Restart the VPN app and the computer, confirm your sign-in and two-step approval, and try another network, like a phone hotspot, to rule out your home router. If it connects but nothing works, DNS or routing settings need fixing. Also searched as: VPN not connecting Windows 11 · FortiClient VPN not connecting · Cisco Secure Client connection failed · VPN connected but can’t reach server - **Starting price:** From $400 - **Where:** Remote, anywhere in the U.S. - **Quote:** Fixed price before work starts ## Try this first - Restart the VPN app and the computer - Check your username, password and two-step approval - Try a phone hotspot to rule out your home network - Update the VPN app - Check that the date and time are correct - Ask IT whether your account or device is allowed Common causes - An expired password or a missed two-step approval - An outdated VPN app - The home router blocking VPN traffic - The same address range at home and at the office - Wrong date and time on the computer ## When it’s more than a quick fix If the whole team can’t connect, the problem is at the office firewall, not each laptop. ### How we fix it remotely We troubleshoot the laptop over Remote Help and, for businesses, fix the VPN or firewall at the office side too. Get it fixed[Call us](https://wisconsintechshop.com/contact/#call) Tired of problems like this? [Managed IT plans](https://wisconsintechshop.com/managed-it/) from $750 a month put one team in charge of all your tech. ## How a remote fix works 1. **Tell us what’s happening:** Two minutes with the form on this page. No account needed. 2. **Get a fixed price:** A reply within one business day, with the price agreed before any work starts. 3. **We fix it remotely:** You approve access, follow progress and pay in your private client portal. ## Can we fix it remotely? Most computer problems, yes. With Remote Help you watch every step, approve anything risky and end the session any time. [How Remote Help works](https://wisconsintechshop.com/remote-help/) ## Related services - [Business Firewall & VPN Setup](https://wisconsintechshop.com/cybersecurity/firewall-vpn-setup/): A properly configured firewall and secure remote access, so staff can work from anywhere without leaving a door open for attackers. (From $400) - [Remote Tech Support for Home & Home Office](https://wisconsintechshop.com/computer-repair/remote-tech-support/): Fast help without a visit: with your permission, we connect securely to your computer with our Remote Help app and fix software, email, printing and account problems while you watch. (From $100) - [Small Business IT Support](https://wisconsintechshop.com/it-support/small-business-it-support/): Friendly IT support for offices and shops without an IT person: computers, email, Wi-Fi, printers, accounts, backups and security, handled. (From $100/hr) ## Questions ### Why does the VPN work on my phone hotspot but not at home? Your home router may block VPN traffic or use the same address range as the office. ### Is there something better than a VPN? Many small businesses now use cloud apps and secure access services instead. We can help you decide. ### Can you fix this remotely? We troubleshoot the laptop over Remote Help and, for businesses, fix the VPN or firewall at the office side too. ## More windows PC problems fixes - [No Sound on Your Windows PC](https://wisconsintechshop.com/fix/no-sound-windows/) - [Laptop Wi-Fi Keeps Disconnecting](https://wisconsintechshop.com/fix/laptop-wifi-keeps-disconnecting/) - [Wi-Fi Connected but No Internet](https://wisconsintechshop.com/fix/connected-but-no-internet/) - [Blue Screen Errors on Windows](https://wisconsintechshop.com/fix/blue-screen-errors/) - [Computer Restarts or Freezes on Its Own](https://wisconsintechshop.com/fix/computer-randomly-restarts/) - [Disk at 100% in Task Manager](https://wisconsintechshop.com/fix/disk-usage-100-percent/) - [Laptop Battery Draining Fast](https://wisconsintechshop.com/fix/laptop-battery-drains-fast/) - [External Hard Drive Not Showing Up](https://wisconsintechshop.com/fix/external-drive-not-showing-up/) - [“USB Device Not Recognized”](https://wisconsintechshop.com/fix/usb-device-not-recognized/) - [Webcam or Microphone Not Working in Teams or Zoom](https://wisconsintechshop.com/fix/webcam-or-microphone-not-working/) [All tech fixes](https://wisconsintechshop.com/fix/) ## Want us to just fix it? Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a reply within one business day. - Big projects and small ones are all welcome - Fixed-price quotes, no surprise invoices - You own your code, data and accounts - A client portal to track progress, invoices and payments - Rooted in Wisconsin, serving businesses nationwide Rather talk it through? [Call us](https://wisconsintechshop.com/contact/#call) --- Source: https://wisconsintechshop.com/fix/work-vpn-not-connecting/ Contact: hello@wisconsintechshop.com · https://wisconsintechshop.com/contact/