Tech fixes · Payments & Accounting

# Online Store Charging the Wrong Sales Tax? How to Fix Your Tax Settings

Wrong tax at checkout usually comes from incomplete settings: missing registrations for states where you collect, products without the right tax category, or shipping taxed incorrectly. Confirm with your accountant where you need to collect, then set your platform or an automatic tax tool to match.

Also searched as: sales tax not calculating correctly · Shopify charging wrong tax · Stripe Tax setup · sales tax for online sales

- **Starting price:** From $375

- **Where:** Remote, anywhere in the U.S.

- **Quote:** Fixed price before work starts

## Try this first

- Ask your accountant which states you must collect in
- Check each registration in your platform’s tax settings
- Assign tax categories to products with special rates
- Place test orders to addresses in and out of your state
- Set up exemptions for wholesale or nonprofit customers
- Consider automatic tax calculation, like Stripe Tax or your platform’s built-in tax

Common causes

- States where you’re registered aren’t set up in the platform
- Products missing tax categories, such as clothing or food
- Tax based on your address instead of the customer’s
- Shipping charges taxed incorrectly
- Tax-exempt customers not handled

## When it’s more than a quick fix

If you sell into many states, sell exempt goods or have been under-collecting, get your accountant involved and automate the calculation.

### How we fix it remotely

We configure tax settings, product categories and automatic tax tools to match what your accountant tells you to collect, and connect it to your books.

Get it fixed

## How a remote fix works

1. **Tell us what’s happening:** Two minutes with the form on this page. No account needed.
2. **Get a fixed price:** A personal reply within one business day, with the price agreed before any work starts.
3. **We fix it remotely:** You approve access, follow progress and pay in your private client portal.

## Related services

- [Stripe Tax & Wisconsin Sales Tax Setup](https://wisconsintechshop.com/payments/stripe-tax-sales-tax/): Automatically calculate and collect the right sales tax on every online order, from Wisconsin's state and county rates to out-of-state customers. (From $375)
- [Online Store Setup for Small Businesses](https://wisconsintechshop.com/ecommerce/online-store-setup/): Start selling online the right way: a professional store with products, payments, shipping, tax and email set up and tested, ready for real orders. (From $1,250)
- [Accounting Software Integration](https://wisconsintechshop.com/integrations/accounting-software-integration/): Connect your store, POS, payments and billing to QuickBooks, Xero, FreshBooks or your ERP so the books update themselves. (From $750)

## Questions

### Do I have to collect sales tax in other states?

It depends on where you have nexus, which in many states includes reaching a sales threshold. Your accountant can tell you.

### Can my store calculate sales tax automatically?

Yes. Shopify, Stripe and other platforms can calculate it by address once your registrations are set.

### Can you fix this remotely?

We configure tax settings, product categories and automatic tax tools to match what your accountant tells you to collect, and connect it to your books.

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[All tech fixes](https://wisconsintechshop.com/fix/)

## Want us to just fix it?

Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a personal reply within one business day.

- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide

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Source: https://wisconsintechshop.com/fix/wrong-sales-tax-at-checkout/
Contact: hello@wisconsintechshop.com · https://wisconsintechshop.com/contact/