Software encyclopedia

# Communication, Phones & Email Software

The tools businesses talk with: phone systems, contact centers, business texting, fax, email, team chat, video meetings and shared inboxes.

## Phones, texting & fax

Calls and messages with customers, from one line to a full contact center.

- [Business Phone System (VoIP)](https://wisconsintechshop.com/software/communication-software/business-phone-system/): Internet-based phone service for businesses: numbers, extensions, call routing, voicemail, mobile apps and call recording, with no phone switch in the closet.
- [Contact Center Software (CCaaS)](https://wisconsintechshop.com/software/communication-software/contact-center-software/): Cloud software for support and sales teams that handle many calls, chats and messages, with queues, routing, recording and performance reporting.
- [Business Texting Platform](https://wisconsintechshop.com/software/communication-software/business-texting-platform/): Software for texting customers from a business number, for reminders, two-way conversations and campaigns, registered with the carriers so messages get delivered.
- [Online Fax Service](https://wisconsintechshop.com/software/communication-software/cloud-fax/): Services that send and receive faxes by email or web app, with no fax machine, still common in health care, legal and government work.

## Email, chat & meetings

Where teams talk to each other and to customers.

- [Business Email Hosting](https://wisconsintechshop.com/software/communication-software/business-email-hosting/): Professional email on your own domain, with mailboxes, shared inboxes, calendars, spam filtering and admin controls.
- [Team Chat Software](https://wisconsintechshop.com/software/communication-software/team-chat/): Messaging apps for teams, with channels, direct messages, file sharing and app integrations that replace much internal email.
- [Video Conferencing Software](https://wisconsintechshop.com/software/communication-software/video-conferencing/): Software for online meetings, screen sharing and recordings, from one-on-one calls to company-wide meetings.
- [Webinar & Virtual Event Software](https://wisconsintechshop.com/software/communication-software/webinar-software/): Software for hosting webinars and online events, with registration, reminders, Q&A, polls and replays.
- [Shared Inbox Software](https://wisconsintechshop.com/software/communication-software/shared-inbox/): Software that lets a team manage shared addresses like info@ and support@ together, with assignments, internal notes and no duplicate replies.

## How we help

- [Business Phone Systems (VoIP)](https://wisconsintechshop.com/it-support/business-phone-systems/): Modern business phones that ring on desk phones, cell phones and computers, with auto-attendants, voicemail to email and AI answering when you want it. (From $250)
- [Business Email Setup (Google Workspace & Microsoft 365)](https://wisconsintechshop.com/hosting/business-email-setup/): Professional email on your own domain with Google Workspace or Microsoft 365, set up with security, shared inboxes and migration from old accounts. (From $150)
- [Business Texting Registration (A2P 10DLC & Toll-Free Verification)](https://wisconsintechshop.com/crm-marketing/business-texting-registration/): Get your business texts delivered again. We register your brand and texting campaign with the carriers (A2P 10DLC) or verify your toll-free number, fix the opt-in and privacy wording that gets registrations rejected, and keep you compliant. (From $250)
- [Microsoft 365 & Google Workspace Help](https://wisconsintechshop.com/it-support/microsoft-365-google-workspace-admin/): Set up and manage Microsoft 365 or Google Workspace: users, shared mailboxes, Teams or Drive, permissions, security and licensing that fits. (From $150)

## Need it set up, connected or built?

Whether you are choosing communication, phones & email software, connecting it to the rest of your systems or replacing something that no longer fits, we will give you a straight answer and a fixed quote.

- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide

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Source: https://wisconsintechshop.com/software/communication-software/
Contact: hello@wisconsintechshop.com · https://wisconsintechshop.com/contact/