Tech fixes · Website Errors & Emergencies
Cloudflare Error 521 or 522? How to Get Your Website Back Online
Both errors mean Cloudflare is working but can’t get an answer from your web server: a 521 means the server refused the connection, and a 522 means it took too long to respond. The fix is on the hosting side: the server is down or overloaded, a firewall is blocking Cloudflare, or DNS points to the wrong server.
Also searched as: error 521 web server is down · error 522 connection timed out · Cloudflare host error · website shows a Cloudflare error
- Starting price
- From $250
- Where
- Remote, anywhere in the U.S.
- Quote
- Fixed price before work starts
Try this first
- Check your host’s status page and your account for suspension notices
- Confirm the DNS record in Cloudflare points to your current server IP address
- Ask your host whether the server is running and accepting web traffic
- Make sure the server firewall and security plugins allow Cloudflare’s IP ranges
- Check whether the server is overloaded, especially during traffic spikes
- Pause Cloudflare briefly to see whether the site loads directly
When it’s more than a quick fix
If the host says everything is fine but the error continues, or you don’t have hosting access, it takes someone who can check both sides.
How we fix it remotely
We check the server, firewall, DNS and Cloudflare settings together, get the site back up and set up monitoring so you hear about the next outage first.
How a remote fix works
- 1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
- 2
Get a fixed price
A personal reply within one business day, with the price agreed before any work starts.
- 3
We fix it remotely
You approve access, follow progress and pay in your private client portal.
Related services
Cloudflare Setup & Consulting
Put your domain and website behind Cloudflare the right way: DNS, SSL, caching, security rules, bot protection and performance tuning.
Website Updates & Fixes
Broken form, outdated hours, a page that will not load or a site nobody knows how to edit? We fix and update existing websites quickly, on any platform.
Managed Website Hosting
Fast, secure, fully managed hosting on Cloudflare's global network, with SSL, backups, monitoring and a real person to call.
Questions
Is a Cloudflare error Cloudflare’s fault?
Rarely. These errors usually mean Cloudflare couldn’t reach your server.
Will pausing Cloudflare fix my site?
Sometimes it brings the site back temporarily, but the server or firewall problem underneath still needs fixing.
Can you fix this remotely?
We check the server, firewall, DNS and Cloudflare settings together, get the site back up and set up monitoring so you hear about the next outage first.
Want us to just fix it?
Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a personal reply within one business day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide