Tech fixes · Website Errors & Emergencies
500 Internal Server Error on Your Website? How to Find the Cause
A 500 error means something on the server failed while building the page. On WordPress sites it’s usually a plugin or theme error, a corrupted .htaccess file, the PHP memory limit or a PHP version mismatch. The server’s error log tells you which, so start there.
Also searched as: 500 internal server error WordPress · HTTP error 500 · server error on my website · website shows a 500 error
- Starting price
- From $250
- Where
- Remote, anywhere in the U.S.
- Quote
- Fixed price before work starts
Try this first
- Check the error log in your hosting control panel
- Undo the last change: an update, a new plugin or a settings edit
- Rename .htaccess, then re-save permalinks to create a fresh one
- Disable plugins by renaming the plugins folder, then re-enable them one at a time
- Ask your host to raise the PHP memory limit or confirm the PHP version
- Restore the most recent backup if nothing else works
When it’s more than a quick fix
If the error log is empty, you can’t reach the files, or the site takes orders or bookings, it needs careful repair before you lose more business.
How we fix it remotely
We read the logs, find the failing code and fix it, usually the same day, then set up backups and updates so it doesn’t happen again.
In-depth guides
How a remote fix works
- 1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
- 2
Get a fixed price
A personal reply within one business day, with the price agreed before any work starts.
- 3
We fix it remotely
You approve access, follow progress and pay in your private client portal.
Related services
WordPress Emergency Repair (Critical Errors, White Screens & Crashes)
When your WordPress site says “There has been a critical error,” goes blank or won’t load, we find the cause, usually a plugin, theme or PHP update, get you back online fast and make sure it doesn’t happen again.
Website Updates & Fixes
Broken form, outdated hours, a page that will not load or a site nobody knows how to edit? We fix and update existing websites quickly, on any platform.
Managed Website Hosting
Fast, secure, fully managed hosting on Cloudflare's global network, with SSL, backups, monitoring and a real person to call.
Questions
Is a 500 error my host’s fault?
Sometimes, but usually it’s the site’s own code or settings. The error log shows which.
Can visitors see what caused the error?
No. Visitors only see the error; the cause is in the server’s logs.
Can you fix this remotely?
We read the logs, find the failing code and fix it, usually the same day, then set up backups and updates so it doesn’t happen again.
Want us to just fix it?
Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a personal reply within one business day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide