Tech fixes
Common Tech Problems, Fixed Remotely
100 everyday tech headaches explained in plain English: why they happen, what to try first and how we fix them remotely, usually fast. Email, websites, Microsoft 365 and Google, payments, Wi-Fi, security and more.
Find your problem
Don’t see yours? Describe it in your own words and we’ll tell you what it will take.
Email & Domains
Mail that bounces, never arrives or gets spoofed, plus domains, DNS and moving email, the problems that quietly cost leads every day.
- Emails Bouncing Back
- Not Receiving Emails
- Someone Is Sending Emails Pretending to Be You
- Mailbox Full
- How to Set Up a Shared Inbox (info@ or support@) for Your Team
- Domain Expired
- How to Transfer a Domain to a New Registrar Without Breaking Email
- How to Point Your Domain to a New Website Without Breaking Email
- Business Email Not Working on iPhone or Android
- How to Recover Deleted Emails in Microsoft 365 or Google Workspace
- An Employee Left
- New Employee Starting
- Using a Personal Gmail for Business
- Gmail, Yahoo or Outlook Rejecting Your Emails
- “DMARC Policy Not Enabled” Warning
- SPF “Too Many DNS Lookups” Error
Microsoft 365 & Google Workspace
Sync errors, sign-in lockouts, messy sharing and license confusion in the tools most businesses run on.
- OneDrive Not Syncing
- Microsoft Teams Not Loading or Signing In
- SharePoint or Google Drive Sharing a Mess
- Lost Your Phone and Can’t Sign In
- Microsoft 365 Account Blocked for Suspicious Activity
- Calendar Not Syncing Between Outlook, Google and Your Phone
- Which Microsoft 365 Plan Do You Need, and Are You Overpaying
- Outlook Search Not Finding Emails
- Locked Out of Microsoft 365 Admin
- Locked Out of Google Workspace Admin
Websites
Sites that are down, slow, flagged by Google, broken on phones or stranded by a vanished designer, and how to get them back.
- Website Down
- Website Slow to Load
- Google Says Your Site Is Dangerous or Deceptive
- Can’t Log In to WordPress
- Website Looks Broken on Phones
- Got an ADA Website Demand Letter
- Japanese or Spam Pages Showing for Your Site in Google
- Google Analytics (GA4) Not Tracking
- Your Web Designer Disappeared
- How to Move Your Website to a New Host Without Downtime
Website Errors & Emergencies
Redirect loops, Cloudflare and server errors, malicious redirects, PHP warnings and host suspensions, the outages that need fixing today.
Payments & Accounting
Chargebacks, declined cards, bank feeds that stop, duplicate transactions and wrong sales tax, the money problems that eat whole afternoons.
- Got a Chargeback
- QuickBooks Bank Feed Not Updating
- Duplicate Transactions in QuickBooks
- Online Store Charging the Wrong Sales Tax
- Customers’ Cards Declined at Checkout
- Switching Payment Processors
- How to Send Automatic Invoices and Payment Reminders (and Get Paid Faster)
- How to Accept ACH Bank Payments and Cut Card Fees
- Card Testing Attack Hitting Your Checkout
Online Stores
Slow stores, abandoned carts, missing Google Shopping listings and wrong shipping rates, fixed without a full rebuild.
Computers & Printers
Slow PCs, stuck updates, full drives, offline printers, scanners that stopped emailing and BitLocker lockouts, mostly fixed over a remote session.
Wi-Fi, Internet & Smart Devices
Office Wi-Fi that drops, internet outages that stop sales, guest networks, remote access and smart devices that fall off after a router change.
Security & Scams
Phishing clicks, breach alerts, fake virus pop-ups, insurance questionnaires and shared passwords, handled calmly and quickly.
Google, Maps & Reviews
Fake reviews, verification loops, wrong hours on maps and AI assistants getting your business wrong, fixed at the source.
- Fake or Unfair Google Review
- Can’t Verify Your Google Business Profile
- Wrong Hours, Address or Phone Number on Google, Apple Maps or Yelp
- How to Add or Fix Your Business on Apple Maps
- How to Get Your Business on Bing and Copilot With Bing Places
- ChatGPT or AI Search Getting Your Business Wrong
- Someone Else Controls Your Google Business Profile
- Duplicate Google Business Profile Listings
SEO & Ad Tracking
Traffic that vanished after a redesign and ad conversions that stopped counting, fixed before they cost you more.
Phones, Calls & Texting
Porting numbers, retiring landlines, “Spam Likely” labels and blocked business texting, so customers reach you and your messages get through.
Spreadsheets, Data & AI
Crashing spreadsheets, version chaos, duplicate contacts, apps that don’t talk, untested backups and AI that needs guardrails.
- Excel Slow, Freezing or Crashing
- Too Many Versions of the Same Spreadsheet
- Duplicate Contacts in Your CRM
- Your Business Apps Don’t Talk to Each Other
- Are Your Backups Actually Working
- Is It Safe to Put Company Data Into ChatGPT
- Website Chatbot Giving Wrong Answers
- Rolling Out Microsoft 365 Copilot
- How to Connect ChatGPT or Claude to Your Company’s Files Safely
Not sure what’s wrong?
Tell us what you’re seeing. We’ll find the cause and fix it remotely, usually the same day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide