Tech fixes · Microsoft 365 & Google Workspace
Locked Out of Google Workspace Admin? How to Recover Super Admin Access
Try the super admin’s account recovery first. If that fails, Google lets you prove you own the domain by adding a DNS record it gives you, then reset the super admin password. Afterwards, add a second super admin with up-to-date recovery details.
Also searched as: lost Google Workspace super admin · Google Workspace admin recovery · can’t access Google Admin console · verify domain to recover admin
- Starting price
- From $150
- Where
- Remote, anywhere in the U.S.
- Quote
- Fixed price before work starts
Try this first
- Try account recovery for the super admin email address
- Check whether another user has admin rights
- Use Google’s domain verification option for lost admin access
- Add the DNS record Google provides at your domain host
- Reset the super admin password and turn on two-step login
- Add a second super admin and update the recovery details
When it’s more than a quick fix
If you can’t get into the domain’s DNS either, recover the domain first, since Google uses it to verify you.
How we fix it remotely
We handle the recovery through your domain, restore super admin access and set up backup admins and recovery details properly.
In-depth guides
How a remote fix works
- 1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
- 2
Get a fixed price
A personal reply within one business day, with the price agreed before any work starts.
- 3
We fix it remotely
You approve access, follow progress and pay in your private client portal.
Related services
Microsoft 365 & Google Workspace Help
Set up and manage Microsoft 365 or Google Workspace: users, shared mailboxes, Teams or Drive, permissions, security and licensing that fits.
Domain & DNS Management
Untangle domains and DNS: transfers, renewals, subdomains, email records and the "who has the login?" problem, all documented and in your name.
Questions
How long does Google Workspace admin recovery take?
Once the DNS record is in place, verification can be quick, though DNS changes may take a few hours to show up.
Do we need DNS access to recover the admin?
Usually, yes. Proving you own the domain is how Google confirms the account is yours.
Can you fix this remotely?
We handle the recovery through your domain, restore super admin access and set up backup admins and recovery details properly.
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Want us to just fix it?
Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a personal reply within one business day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
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