Tech fixes · Microsoft 365 & Google Workspace

Microsoft 365 Account Blocked for Suspicious Activity? What to Do

Microsoft blocks accounts after risky sign-ins or spam sending. An admin should check the sign-in logs, reset the password, review inbox rules and two-step login, and then unblock the account.

Also searched as: account blocked Microsoft 365 · sign-in blocked suspicious activity · user restricted from sending email

Starting price
From $300
Where
Remote, anywhere in the U.S.
Quote
Fixed price before work starts

Try this first

  1. Have an admin check the user’s sign-in logs
  2. Reset the password and revoke sessions
  3. Check inbox rules and forwarding for anything unknown
  4. Turn on or reset two-step login
  5. Release sending restrictions in the admin center

When it’s more than a quick fix

If the account sent spam or rules were added, treat it as a breach: other accounts and customers may be affected.

How we fix it remotely

We investigate the sign-ins, secure and unblock the account, look for wider compromise and tighten sign-in policies.

In-depth guides

Get it fixed

How a remote fix works

  1. 1

    Tell us what’s happening

    Two minutes with the form on this page. No account needed.

  2. 2

    Get a fixed price

    A personal reply within one business day, with the price agreed before any work starts.

  3. 3

    We fix it remotely

    You approve access, follow progress and pay in your private client portal.

Questions

Why can’t I send email from Microsoft 365?

Microsoft restricts accounts that sent suspicious mail; an admin must secure and release the account.

How can I tell if my account was hacked?

Look for sign-ins from unfamiliar places, sent mail you didn’t write and new inbox rules.

Can you fix this remotely?

We investigate the sign-ins, secure and unblock the account, look for wider compromise and tighten sign-in policies.

Want us to just fix it?

Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a personal reply within one business day.

  • Big projects and small ones are all welcome
  • Fixed-price quotes, no surprise invoices
  • You own your code, data and accounts
  • A client portal to track progress, invoices and payments
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