Tech fixes · Websites

Your Web Designer Disappeared? How to Take Back Control of Your Website

Find out where your domain, hosting and website are registered, then recover access to each one in your business’s name. Registrars and hosts can usually restore access when you prove you own the business, even if the designer set up the accounts.

Also searched as: web developer not responding · web designer ghosted me · can’t reach my website guy · who owns my website

Get it fixed Try this first

Starting price: From $100
Where: Remote, anywhere in the U.S.
Quote: Fixed price before work starts

Try this first

Look up who hosts your site and where the domain is registered with an online lookup tool
Search your email for receipts and welcome emails from registrars and hosts
Use each provider’s account recovery or ownership dispute process
Get a full backup of the site as soon as you have access
Put every account under a business email address you control
Store the logins in a password manager

When it’s more than a quick fix

If the domain is registered to the designer personally and they won’t transfer it, or the hosting is about to lapse, act quickly and keep records of everything.

How we fix it remotely

We trace every account, help you prove ownership and recover access, back up the site and take over maintenance so you’re never stranded again.

In-depth guides

Get it fixed

How a remote fix works

1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
2
Get a fixed price
A personal reply within one business day, with the price agreed before any work starts.
3
We fix it remotely
You approve access, follow progress and pay in your private client portal.

Related services

Website Updates & Fixes

Broken form, outdated hours, a page that will not load or a site nobody knows how to edit? We fix and update existing websites quickly, on any platform.

From $100

Website Maintenance Plans

Monthly care plans that keep your site updated, backed up, secure and improving, with changes handled by someone who knows your site.

Monthly, quoted per site

Domain & DNS Management

Untangle domains and DNS: transfers, renewals, subdomains, email records and the "who has the login?" problem, all documented and in your name.

From $100

Questions

Do I own my website if a designer built it?

It depends on your agreement and whose name the accounts are in. The domain is the most important piece to secure.

Can I keep my website if I switch developers?

Usually yes, once you have access to the hosting and domain. A new developer can work on the existing site.

Can you fix this remotely?