Tech fixes · Scams Targeting Seniors & Families
Parent Keeps Getting Scam Emails? How to Show Only Trusted Senders
Spam filters catch most junk, but the scams that get through are the dangerous ones. The surest fix for a parent who clicks is email that only shows messages from an approved list of people, so scammers never reach the screen at all.
Also searched as: stop scam emails to elderly parent · only allow emails from contacts · whitelist email for my mom · safe email for grandparents
- Starting price
- From $350, including the app
- Where
- Remote, anywhere in the U.S.
- Quote
- Fixed price before work starts
Try this first
- Mark scam emails as spam or phishing; don’t just delete them
- Unsubscribe only from senders you recognize
- Turn on two-step sign-in for the email account
- Agree on a rule: never call a phone number from an email
- Consider an approved-senders-only email app for the computer they use
When it’s more than a quick fix
If your parent has already replied to scammers, called numbers in emails or sent money, the address is on scammers’ lists and filtering alone won’t keep up.
How we fix it remotely
We install Senior Email Defense, our simple large-print email app that only shows approved senders, connect it to their existing address and set a family lock on the list.
How a remote fix works
- 1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
- 2
Get a fixed price
A reply within one business day, with the price agreed before any work starts.
- 3
We fix it remotely
You approve access, follow progress and pay in your private client portal.
Related services
Scam-Proof Email for Seniors (Approved Senders Only)
One simple, large-print email app where only approved people get through. Scam emails, fake invoices and phishing never reach the screen, because nobody outside the list gets in.
Scam-Proof Computer Setup for Seniors
A computer that’s hard to scam: fake virus pop-ups blocked, remote-access scam tools blocked, automatic updates and backups, and one button that calls family instead of a stranger.
Monthly Tech & Scam Protection Plan for Seniors
A friendly monthly plan: regular check-ins, updates, approved lists kept current, help whenever something looks off and a short note to the family each month.
Questions
Will they still get email from new people?
Anyone can be added to the approved list in seconds, by them or a family member.
Does it delete the other emails?
No. Everything stays in the email account; the app simply never shows mail from people who aren’t approved.
Can you fix this remotely?
We install Senior Email Defense, our simple large-print email app that only shows approved senders, connect it to their existing address and set a family lock on the list.
More scams targeting seniors & families fixes
- Parent Let a Scammer Into Their Computer
- Got a “Grandma, I’m in Trouble” Call
- Asked to Pay With Gift Cards
- Fake Amazon or Refund Call About an Overpayment
- Call Saying Medicare or Social Security Is Suspended
- Elderly Parent Getting Scam Calls All Day
- Text About an Unpaid Toll or Missed Package
- Email Saying Your Geek Squad, Norton or McAfee Plan Renewed
- Worried a Parent Is in an Online Romance Scam
- Parent’s Email Hacked and Sending Scams to Friends
Want us to just fix it?
Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a reply within one business day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide
Rather talk it through? Call us