Tech fixes · Email & Domains

An Employee Left: How to Shut Off Access and Keep Their Email and Files

Block their sign-in right away, reset the password and sign them out of every device. Then keep their email and files by converting the mailbox to shared or transferring ownership, and remove their access to every other app.

Also searched as: employee offboarding IT · remove former employee access · convert mailbox to shared

Get it fixed Try this first

Starting price: From $150
Where: Remote, anywhere in the U.S.
Quote: Fixed price before work starts

Try this first

Block sign-in and reset the password
Sign out all sessions and remove their phones
Forward their email or convert the mailbox to shared
Transfer their files to a manager
Change any shared passwords they knew
Remove them from other apps: CRM, bank, payroll and social media

When it’s more than a quick fix

If they were an admin, had access to payments or left on bad terms, check for forwarding rules, new admins and data downloads.

How we fix it remotely

We run a complete offboarding: accounts, email, files, devices and app access, and leave you a checklist for next time.

In-depth guides

The Old IT Person or Web Designer Has All the Passwords: How to Take Back Control

Get it fixed

How a remote fix works

1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
2
Get a fixed price
A personal reply within one business day, with the price agreed before any work starts.
3
We fix it remotely
You approve access, follow progress and pay in your private client portal.

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Microsoft 365 & Google Workspace Help

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Password Manager Rollout for Teams

Stop sharing passwords on sticky notes and spreadsheets: a team password manager with shared vaults, strong unique passwords and clean offboarding.

From $200

Small Business Technology Audit

A clear review of your computers, software, subscriptions, security and website, with a prioritized plan and a list of costs you can cut.

From $250

Questions

Should I delete a former employee’s email account?

Not right away. Converting it to a shared mailbox or forwarding it keeps customer emails from getting lost.

Do I keep paying for their license?

Usually not, once the mailbox is converted to shared and the files are transferred.

Can you fix this remotely?