Tech fixes · Email & Domains
Not Receiving Emails? Why Mail Stops Arriving and How to Fix It
When email stops arriving, the cause is usually a broken MX record after a website or DNS change, a full mailbox, an inbox rule, or real mail being quarantined as spam. Checking those four things finds most missing mail.
Also searched as: not getting emails · emails not coming in · stopped receiving email
- Starting price
- From $100
- Where
- Remote, anywhere in the U.S.
- Quote
- Fixed price before work starts
Try this first
- Send yourself a test from a personal account
- Check spam, junk and quarantine folders
- Look for inbox rules or forwarding you didn’t set up
- Check your mailbox storage
- Confirm the domain hasn’t expired
- Look up your MX records with an online DNS checker
When it’s more than a quick fix
If the MX records are wrong, the domain expired or you find rules you didn’t create, it’s a setup or security problem that needs fixing at the source.
How we fix it remotely
We trace where your mail is going, fix DNS records, remove bad rules, check for account compromise and confirm delivery from outside senders.
In-depth guides
How a remote fix works
- 1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
- 2
Get a fixed price
A personal reply within one business day, with the price agreed before any work starts.
- 3
We fix it remotely
You approve access, follow progress and pay in your private client portal.
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Questions
Why did my email stop working after I changed my website?
Moving a website often changes DNS, and if the email (MX) records weren’t copied over, mail goes nowhere.
Can I still get the emails I missed?
Sometimes. Sending servers retry for a day or two, so fixing the problem fast lets delayed messages arrive.
Can you fix this remotely?
We trace where your mail is going, fix DNS records, remove bad rules, check for account compromise and confirm delivery from outside senders.
More email & domains fixes
- Emails Bouncing Back
- Someone Is Sending Emails Pretending to Be You
- Mailbox Full
- How to Set Up a Shared Inbox (info@ or support@) for Your Team
- Domain Expired
- How to Transfer a Domain to a New Registrar Without Breaking Email
- How to Point Your Domain to a New Website Without Breaking Email
- Business Email Not Working on iPhone or Android
- How to Recover Deleted Emails in Microsoft 365 or Google Workspace
- An Employee Left
Want us to just fix it?
Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a personal reply within one business day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide