Tech fixes · Email & Domains
How to Set Up a Shared Inbox (info@ or support@) for Your Team
Use a shared mailbox in Microsoft 365, or a group or collaborative inbox in Google Workspace, so several people can read and reply from one address without sharing a password. Add a shared inbox tool if you need assignments and tracking.
Also searched as: shared mailbox setup · info@ email for a team · group email address
- Starting price
- From $150
- Where
- Remote, anywhere in the U.S.
- Quote
- Fixed price before work starts
Try this first
- Decide who should read and reply from the address
- Create a shared mailbox or Google group, not a regular user
- Give each person access through their own login
- Set up “send as” so replies come from the shared address
- Agree on how you’ll mark who is handling each message
When it’s more than a quick fix
If the team needs assignments, response-time tracking or a help desk, a shared mailbox alone won’t be enough.
How we fix it remotely
We set up shared mailboxes or groups correctly, with send-as permissions and signatures, plus a shared inbox or help desk when you need one.
How a remote fix works
- 1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
- 2
Get a fixed price
A personal reply within one business day, with the price agreed before any work starts.
- 3
We fix it remotely
You approve access, follow progress and pay in your private client portal.
Related services
Microsoft 365 & Google Workspace Help
Set up and manage Microsoft 365 or Google Workspace: users, shared mailboxes, Teams or Drive, permissions, security and licensing that fits.
Business Email Setup (Google Workspace & Microsoft 365)
Professional email on your own domain with Google Workspace or Microsoft 365, set up with security, shared inboxes and migration from old accounts.
Customer Service Chatbot
Resolve common customer service questions instantly (order status, returns, hours, policies) and send the rest to your team with full context.
Questions
Do shared mailboxes cost extra in Microsoft 365?
Shared mailboxes under the size limit don’t need their own license.
Can we all reply from info@?
Yes. With “send as” permission, replies come from the shared address instead of your personal one.
Can you fix this remotely?
We set up shared mailboxes or groups correctly, with send-as permissions and signatures, plus a shared inbox or help desk when you need one.
More email & domains fixes
- Emails Bouncing Back
- Not Receiving Emails
- Someone Is Sending Emails Pretending to Be You
- Mailbox Full
- Domain Expired
- How to Transfer a Domain to a New Registrar Without Breaking Email
- How to Point Your Domain to a New Website Without Breaking Email
- Business Email Not Working on iPhone or Android
- How to Recover Deleted Emails in Microsoft 365 or Google Workspace
- An Employee Left
Want us to just fix it?
Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a personal reply within one business day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide