Tech fixes · Scams Targeting Seniors & Families
Gave a Scammer Bank or Card Details? Do This in the Next Hour
Call the bank or card company right now using the number on the back of the card or your statement. Ask them to block the card, watch the account and reset online banking. Then change the online banking password from a trusted device and turn on alerts.
Also searched as: gave scammer my bank account number · gave card number to scammer · scammer has my online banking password · parent shared bank details on phone
- Starting price
- From $150
- Where
- Remote, anywhere in the U.S.
- Quote
- Fixed price before work starts
Try this first
- Call the bank using the number on the card or statement
- Block or replace the card and reset online banking
- Change the online banking password from a trusted device
- Turn on transaction alerts to you and a family member
- Freeze credit if a Social Security number was shared
- Report it at ReportFraud.ftc.gov
When it’s more than a quick fix
If the scammer had remote access during online banking, the computer needs checking before it’s used for banking again.
How we fix it remotely
We secure the computer and accounts, set up safer banking with passkeys and alerts, and add the family safeguards that catch the next attempt early.
How a remote fix works
- 1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
- 2
Get a fixed price
A reply within one business day, with the price agreed before any work starts.
- 3
We fix it remotely
You approve access, follow progress and pay in your private client portal.
Related services
Safe Online Banking Setup for Seniors
Online banking set up safely: the real bank app installed, passkeys or two-step sign-in, alerts on, risky payment apps limited and a clear rule that the bank never asks for codes or gift cards.
Family Scam Alerts & Money Safeguards
Set up the alerts and safeguards that catch scams in time: bank and card alerts to a trusted family member, credit freezes and a plan for what to do when something looks wrong.
Help After a Scam: Seniors & Families
Fast, calm help after a scam: we remove the scammer’s remote-access software, lock down accounts, change passwords and help the family report it and contact the bank.
Questions
Will the bank refund it?
It depends on how the money was taken and how quickly you report it. Call immediately; speed makes the biggest difference.
The caller said they were the bank’s fraud team.
That’s a common trick. Your bank won’t ask you to read out codes or move money to a “safe account.”
Can you fix this remotely?
We secure the computer and accounts, set up safer banking with passkeys and alerts, and add the family safeguards that catch the next attempt early.
More scams targeting seniors & families fixes
- Parent Let a Scammer Into Their Computer
- Got a “Grandma, I’m in Trouble” Call
- Asked to Pay With Gift Cards
- Fake Amazon or Refund Call About an Overpayment
- Call Saying Medicare or Social Security Is Suspended
- Elderly Parent Getting Scam Calls All Day
- Parent Keeps Getting Scam Emails
- Text About an Unpaid Toll or Missed Package
- Email Saying Your Geek Squad, Norton or McAfee Plan Renewed
- Worried a Parent Is in an Online Romance Scam
Want us to just fix it?
Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a reply within one business day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide
Rather talk it through? Call us