Managed IT · monthly tech support
Managed IT Services: We Run Your Whole Tech Side
One monthly plan that takes over your whole tech side: email and team chat, phones, your website, your CRM, computers, security and AI. We build your tech stack the right way, hand you the keys and stay on for support. Plans from $750 a month, up to $10,000 for larger organizations.
Also searched as: managed service provider (MSP) · outsourced IT · monthly IT support · IT support plans · IT department as a service · co-managed IT
- Plans from
- $750/month
- Larger organizations
- Up to $10,000/month
- You own
- Every account & password
- Support
- Remote, and on site in much of Wisconsin
Everything tech, one team
Most businesses have a different vendor, login and headache for every piece of their technology. We take responsibility for all of it.
Email & team communication
Microsoft 365 or Google Workspace, team chat, video meetings, shared files and business phones, run for you.
Website
Hosting, updates, security, backups and the changes you ask for, plus your domain, Google profile and listings.
CRM & business software
Your CRM, accounting connections, scheduling and the other apps you pay for: set up, connected and kept clean.
Help desk & devices
A help desk for your team, plus computers, phones, printers and Wi-Fi kept updated, secure and working.
Security & backups
Multi-factor sign-in, password management, threat protection, tested backups and help with compliance and cyber insurance.
AI & automation
Company AI accounts, a private assistant for your documents, automated busywork and an AI policy your team follows.
Your tech stack, built right
We design the whole stack on purpose, move you in, connect it all and hand you the keys.
How it works
- 1
Free tech audit
We look at every account, device, app and vendor you have and tell you plainly what needs attention.
- 2
A fixed monthly price
You get a plan, a fixed monthly price and a written list of what’s covered.
- 3
We take over
Urgent fixes first. Then we move accounts into your company’s name, secure everything and write it all down.
- 4
We build your stack
Email, chat, files, phones, website, CRM, security and AI, set up properly and connected.
- 5
You get the keys
Owner access, your password vault and an IT handbook, all in your company’s name.
- 6
We stay on
Help desk, updates, security, improvements and regular reviews, for one monthly price.
Managed IT plans
Pick the plan that fits your size. Your exact price is fixed after a free tech audit.
Essentials
From
$750/month
Small teams of about 1 to 10 people
- Help desk for every covered person, with no hourly bills
- Email, team chat, files and phones run for you
- Website hosting, updates and small changes
- Your CRM and business apps looked after
- Security, backups and device updates handled
- Your core tech stack set up and documented
- Quarterly technology review
Growth
From
$2,000/month
Growing teams of about 10 to 25 people
- Everything in Essentials
- Priority support queue
- Build time each month for improvements
- New hires and departures handled start to finish
- One workflow automated every quarter
- Security awareness training for your team
- Monthly check-in
Business
From
$4,500/month
Established teams of about 25 to 60 people
- Everything in Growth
- More build time for new systems and integrations
- Compliance help: HIPAA, PCI DSS and cyber insurance questionnaires
- Device buying, setup and retirement managed
- Phishing tests and security reports
- Up to three locations
- Monthly technology planning meeting
Organization
From $7,500 to
$10,000/month
Larger organizations: 60+ people, several locations or an in-house IT team
- Everything in Business
- Top priority and a shared team channel
- Works alongside your in-house IT staff (co-managed IT)
- Any number of locations
- Incident response plan and a yearly practice run
- Yearly backup restore and disaster recovery test
- Technology roadmap and budget for leadership
Every plan includes
- One team for everything tech, with one place to ask for help
- Requests tracked in your private client portal
- Remote fixes with Remote Help, where your people see every step
- On-site visits across much of Wisconsin when something needs hands
- Vendors handled: we deal with Microsoft, Google, your CRM, phone and internet companies
- Software licenses tracked, so you stop paying for unused seats
- A written IT handbook, kept up to date
- Urgent problems answered the same business day
Full pricing details, what’s not included and how your price is set
We build it, then hand you the keys
Some IT providers keep the admin accounts in their own name, which makes leaving hard. We do the opposite.
- Every account is in your company’s name, with you as the top-level owner
- Your domain is registered to your company, never to us
- A company password vault that you own and share with us, not the other way around
- Our access uses separate, named accounts that you can switch off at any time
- A written IT handbook: every system, setting, vendor and renewal date
- If you ever leave, everything is already yours, and we help with the hand-over
Costs less than hiring, covers more than one person can
One in-house IT support specialist costs a business about $88,400 a year with benefits, based on U.S. Bureau of Labor Statistics data, and brings one person’s skills during one person’s working hours. A managed IT plan starts at $9,000 a year and brings a whole team’s skills: help desk, networks, security, website, CRM and AI.
Who it’s for
- Businesses from a few people to 150 or more, with no IT department
- Owners who are tired of being the IT person
- Teams juggling several tech vendors with nobody in charge
- Organizations with IT staff who need backup and specialist skills (co-managed IT)
- Offices handling customer, patient or payment data
- Companies that want AI and automation without hiring an AI engineer
Only need one thing fixed? See fast fixes or Remote Help.
Managed IT questions
What are managed IT services?
Managed IT means one outside team takes responsibility for your technology for a fixed monthly price: help for your people, care of your systems, security, backups and planning. Instead of calling someone after something breaks, you have a team keeping things running and improving.
What exactly do you take over?
Everything tech: email and calendars, team chat, files, phones, your website, your CRM and business apps, computers and Wi-Fi, security, backups, AI tools and the vendors behind them.
What does “we hand you the keys” mean?
Every account we set up is in your company’s name with you as the top-level owner, your passwords live in a vault your company owns and everything is written down in an IT handbook. Our access uses separate accounts you can switch off at any time. If you ever leave, you leave with everything.
How much do managed IT services cost?
Plans start at $750 a month for small teams and go up to $10,000 a month for larger organizations. Your exact price is fixed after a free tech audit, based on your people, devices, locations, systems and compliance needs. Everyday help desk requests from covered people are never billed by the hour.
We already have an IT person. Can you work with them?
Yes. That’s called co-managed IT: your IT staff keep doing what they do best, and we fill the gaps, whether that’s the website, the CRM, security, projects or vacation coverage.
How fast do you respond?
Urgent problems are answered the same business day on every plan, and higher plans move to the front of the line. Response targets are written into your agreement. Our hours are Mon–Fri, 8am–5pm Central.
Do you only work with Wisconsin businesses?
Wisconsin is home, and we come on site across much of the state. Because nearly all of the work is done remotely, we support businesses anywhere in the U.S.
How do we get started?
Request a free tech audit. We look at what you have, tell you plainly what needs attention and send a fixed monthly price. Urgent fixes come first, usually in the first week, and the full take-over is typically finished within 30 to 90 days.
Get a free tech audit
Tell us about your team and your tech. We reply within one business day to set up a free tech audit, then send a plan and a fixed monthly price.
- A plain-English report on what you have and what needs attention
- A fixed monthly price, with no hourly bills for everyday help
- Every account stays in your company’s name
- Remote first, with on-site visits across much of Wisconsin
Rather talk it through? Call us