Tech fixes · Windows PC Problems
PC Says It Can’t Run Windows 11? What TPM, Secure Boot and CPU Checks Mean
Run Microsoft’s PC Health Check app to see what fails. Many PCs only need TPM and Secure Boot switched on in the BIOS; processors older than Microsoft supports can’t officially upgrade, and for those, replacing the computer is the safe long-term answer.
Also searched as: this PC can’t run Windows 11 · enable TPM 2.0 · Windows 11 Secure Boot required · upgrade Windows 10 to 11
- Starting price
- From $100 per computer
- Where
- Remote, anywhere in the U.S.
- Quote
- Fixed price before work starts
Try this first
- Run Microsoft’s PC Health Check app
- Run tpm.msc to see whether TPM 2.0 is present and on
- Check System Information for Secure Boot state and BIOS mode
- Turn on TPM (called fTPM or PTT) and Secure Boot in BIOS if they’re off
- Convert the drive from MBR to GPT only after a full backup
- Upgrade through Windows Update or Microsoft’s Installation Assistant
When it’s more than a quick fix
If the processor isn’t supported, workarounds exist but aren’t supported by Microsoft; plan a replacement instead.
How we fix it remotely
We check every requirement over Remote Help, walk you through the BIOS settings by phone, run the upgrade with your files and apps kept, and help plan replacements for PCs that can’t make the jump.
In-depth guides
Tired of problems like this? Managed IT plans from $750 a month put one team in charge of all your tech.
How a remote fix works
- 1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
- 2
Get a fixed price
A reply within one business day, with the price agreed before any work starts.
- 3
We fix it remotely
You approve access, follow progress and pay in your private client portal.
Can we fix it remotely?
Most computer problems, yes. With Remote Help you watch every step, approve anything risky and end the session any time.
Related services
Windows 10 End of Support & Windows 11 Upgrades
Windows 10 no longer gets regular security updates. We check which computers can move to Windows 11, upgrade them safely and help you replace the ones that cannot.
New Computer Setup & Data Transfer
Your new computer, ready on day one: files, photos, email, passwords and printers moved over, junk removed and protection turned on.
Remote Tech Support for Home & Home Office
Fast help without a visit: with your permission, we connect securely to your computer with our Remote Help app and fix software, email, printing and account problems while you watch.
Questions
Can I keep using Windows 10?
It still runs, but it no longer gets regular security updates. Microsoft’s Extended Security Updates buy limited time to upgrade or replace.
Is the upgrade to Windows 11 free?
Yes, for eligible Windows 10 PCs.
Can you fix this remotely?
We check every requirement over Remote Help, walk you through the BIOS settings by phone, run the upgrade with your files and apps kept, and help plan replacements for PCs that can’t make the jump.
More windows PC problems fixes
- No Sound on Your Windows PC
- Laptop Wi-Fi Keeps Disconnecting
- Wi-Fi Connected but No Internet
- Blue Screen Errors on Windows
- Computer Restarts or Freezes on Its Own
- Disk at 100% in Task Manager
- Laptop Battery Draining Fast
- External Hard Drive Not Showing Up
- “USB Device Not Recognized”
- Webcam or Microphone Not Working in Teams or Zoom
Want us to just fix it?
Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a reply within one business day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide
Rather talk it through? Call us