Tech fixes · Windows PC Problems
Webcam or Microphone Not Working in Teams or Zoom? How to Fix It
Check Windows’ privacy settings first: Settings › Privacy & security › Camera and Microphone must allow access, including for desktop apps. Then pick the right camera and mic inside Teams or Zoom and close other apps that might be using them.
Also searched as: camera not working Windows 11 · microphone not working Zoom · Teams can’t find camera · webcam black screen
- Starting price
- From $100
- Where
- Remote, anywhere in the U.S.
- Quote
- Fixed price before work starts
Try this first
- Check for a physical shutter or a camera key on the keyboard
- Allow camera and microphone access in Settings › Privacy & security
- Choose the right camera and mic in the meeting app’s settings
- Close other apps that might use the camera
- Restart the computer
- Update or reinstall the camera driver in Device Manager
When it’s more than a quick fix
If the camera doesn’t appear in Device Manager at all, it may be switched off in BIOS or need repair.
How we fix it remotely
We check privacy settings, devices and drivers over Remote Help and do a test call with you to confirm everything works.
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How a remote fix works
- 1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
- 2
Get a fixed price
A reply within one business day, with the price agreed before any work starts.
- 3
We fix it remotely
You approve access, follow progress and pay in your private client portal.
Can we fix it remotely?
Most computer problems, yes. With Remote Help you watch every step, approve anything risky and end the session any time.
Related services
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Fast help without a visit: with your permission, we connect securely to your computer with our Remote Help app and fix software, email, printing and account problems while you watch.
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Questions
Why does my camera work in one app but not another?
Usually the privacy setting for desktop apps, or another app holding the camera.
People say I sound quiet. What helps?
Raise the input level in sound settings and make sure the meeting app is using the right microphone.
Can you fix this remotely?
We check privacy settings, devices and drivers over Remote Help and do a test call with you to confirm everything works.
More windows PC problems fixes
- No Sound on Your Windows PC
- Laptop Wi-Fi Keeps Disconnecting
- Wi-Fi Connected but No Internet
- Blue Screen Errors on Windows
- Computer Restarts or Freezes on Its Own
- Disk at 100% in Task Manager
- Laptop Battery Draining Fast
- External Hard Drive Not Showing Up
- “USB Device Not Recognized”
- Bluetooth Headphones Won’t Connect to Your PC
Want us to just fix it?
Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a reply within one business day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide
Rather talk it through? Call us