Tech fixes · Windows PC Problems

QuickBooks Desktop Won’t Open or Shows an Error? How to Get Back In

Close QuickBooks completely, including any QBW processes in Task Manager, restart the computer, and run Quick Fix my Program from Intuit’s QuickBooks Tool Hub. Company-file errors in the 6000 range usually come from the file’s location, permissions or network path.

Also searched as: QuickBooks won’t open · QuickBooks Desktop not responding · QuickBooks company file error · QuickBooks error 6000

Get it fixed Try this first

Starting price: From $150
Where: Remote, anywhere in the U.S.
Quote: Fixed price before work starts

Try this first

End all QuickBooks and QBW processes in Task Manager
Restart the computer
Download and run Intuit’s QuickBooks Tool Hub
Use Quick Fix my Program, then QuickBooks File Doctor
Copy the company file to the desktop and try opening that copy
Update QuickBooks to the latest release

When it’s more than a quick fix

Back up the company file before any repair, and stop if File Doctor reports damage: a bad repair can make it worse.

How we fix it remotely

We use Intuit’s tools and Windows fixes over Remote Help to get QuickBooks and your company file working again, with a backup first.

Get it fixed Call us

Tired of problems like this? Managed IT plans from $750 a month put one team in charge of all your tech.

How a remote fix works

1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
2
Get a fixed price
A reply within one business day, with the price agreed before any work starts.
3
We fix it remotely
You approve access, follow progress and pay in your private client portal.

Can we fix it remotely?

Most computer problems, yes. With Remote Help you watch every step, approve anything risky and end the session any time.

How Remote Help works

Related services

QuickBooks Desktop Support: Errors, Multi-User & Company Files

Remote help for QuickBooks Desktop when it won’t open, shows H-series or 6000-series errors, or multi-user mode stops working. We fix the database server, shared folder, permissions and company file so your team can get back to work.

From $150

QuickBooks Desktop to QuickBooks Online Migration

Move from QuickBooks Desktop to QuickBooks Online without losing your history: we check your file, convert it, fix what doesn’t come over cleanly, reconnect bank feeds and apps, and make sure the numbers match.

From $750

Small Business IT Support

Friendly IT support for offices and shops without an IT person: computers, email, Wi-Fi, printers, accounts, backups and security, handled.

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Questions

Will repairing QuickBooks lose my data?

Not when it’s done carefully with a backup first; the program repair doesn’t touch the company file.

Should we move to QuickBooks Online?

Sometimes. We’ll compare what you use in Desktop with what Online can do before you decide.

Can you fix this remotely?