Tech fixes · Windows PC Problems
Think Someone Is Remotely Accessing Your Computer? How to Check and Lock It Down
Disconnect from the internet right away, then look through your installed apps for remote-access tools like AnyDesk, TeamViewer or ScreenConnect and remove any you didn’t set up. From a different, safe device, change important passwords and call your bank if money accounts were open.
Also searched as: is someone controlling my computer · remove AnyDesk after scam · mouse moving by itself · scammer remote access what to do · how to tell if someone has remote access
- Starting price
- From $125
- Where
- Remote, anywhere in the U.S.
- Quote
- Fixed price before work starts
Try this first
- Unplug the network cable or turn off Wi-Fi
- Look through installed apps for remote-access tools
- Uninstall any you didn’t set up yourself
- From another device, change email and banking passwords
- Turn on two-step sign-in for important accounts
- Run a full Microsoft Defender scan
When it’s more than a quick fix
If they had access while banking or email was open, call your bank now and have the computer fully checked, because some tools hide or come back.
How we fix it remotely
We find and remove every remote tool, hidden account and startup trick, check your accounts with you and confirm nothing is left. Our Remote Help runs only when you start it, with a one-time code.
Tired of problems like this? Managed IT plans from $750 a month put one team in charge of all your tech.
How a remote fix works
- 1
Tell us what’s happening
Two minutes with the form on this page. No account needed.
- 2
Get a fixed price
A reply within one business day, with the price agreed before any work starts.
- 3
We fix it remotely
You approve access, follow progress and pay in your private client portal.
Can we fix it remotely?
Most computer problems, yes. With Remote Help you watch every step, approve anything risky and end the session any time.
Related services
Remove Unwanted Remote Access From Your Computer
If a scammer, a former employee or an old IT company can still get into your computer, we find every remote-access tool, hidden account and startup trick, remove them, help secure your accounts and confirm nothing is left.
Help After a Scam: Seniors & Families
Fast, calm help after a scam: we remove the scammer’s remote-access software, lock down accounts, change passwords and help the family report it and contact the bank.
Virus, Pop-Up & Malware Removal
Get rid of viruses, pop-ups, fake warnings and hijacked browsers, then lock the computer down so it does not happen again.
Questions
How can I tell if someone is in my computer?
Signs include the mouse moving by itself, programs you didn’t install, and remote-access apps in your installed list or system tray.
Should I let a caller connect to fix my computer?
Never if they called you, or if a pop-up told you to call. Real companies don’t do that.
Can you fix this remotely?
We find and remove every remote tool, hidden account and startup trick, check your accounts with you and confirm nothing is left. Our Remote Help runs only when you start it, with a one-time code.
More windows PC problems fixes
- No Sound on Your Windows PC
- Laptop Wi-Fi Keeps Disconnecting
- Wi-Fi Connected but No Internet
- Blue Screen Errors on Windows
- Computer Restarts or Freezes on Its Own
- Disk at 100% in Task Manager
- Laptop Battery Draining Fast
- External Hard Drive Not Showing Up
- “USB Device Not Recognized”
- Webcam or Microphone Not Working in Teams or Zoom
Want us to just fix it?
Tell us what’s happening. Most problems like this are fixed remotely, often the same day, and every request gets a reply within one business day.
- Big projects and small ones are all welcome
- Fixed-price quotes, no surprise invoices
- You own your code, data and accounts
- A client portal to track progress, invoices and payments
- Rooted in Wisconsin, serving businesses nationwide
Rather talk it through? Call us